| Short NAME | Full Name | Owner |
|---|---|---|
| BS31100 | Code of practice for risk management | BSI |
| ISO/IEC 20000 | Information technology - Service management | ISO |
| ITIL | Information Technology Infrastructure Library | OGC |
| TIPA | IT Infrastructure Process Assessment | CRP Henri Tudor |
| MOF | Microsoft Operational Framework | Microsoft |
| ABC of ICT | Attitude, Behaviour and Culture of ICT | GamingWorks |
| USMBOK | Universal Service Management Body of Knowledge |
